Check out with VeeLoop at Carrie Hope Fletcher's shop, Carrie Hope Fletcher is a singer, songwriter, actress and vlogger and has some cute merch on the hopeful shop.
Learn how it works
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Peace of mind for
With VeeLoop your teen will have the freedom to shop online without sharing any of their detailsParent Sign Up NOW!
Maximum freedom for
We know its hard for teens to shop online because you might not have a payment card and all that blava, well now you can choose Pay with VeeLoop at checkout, put your mums email in, and send the basket to her - easy!!
Who is VeeLoop for?
VeeLoop is designed for kids, teens and their families. Kids can sign up from the age of 8 as long as parents are happy for them to use the service (and give their permission by signing up too).
Can you tell me more about how VeeLoop works?
VeeLoop works as a payment approval service by sending the child/teenager’s basket to the parent for vetting and payment. Only the parent provides payment information and delivery details.
- When shopping with our partner retailers, the teenager fills up a basket. When they get to checkout they choose to Pay with VeeLoop.
- The teen just enters his/her email address and the parent email address and hit send. The basket is now sent to the parent.
- The parent is notified via email. They sign up to VeeLoop to view the basket and complete the checkout/payment process.
As a parent, you can sign up to VeeLoop and let your kids know they can use VeeLoop to pay when shopping online. They just need to enter your email (the same one used to sign up with us) when sending their basket for approval.
VeeLoop’s main benefits are its simplicity and convenience - the parent goes to one place to check and approve their kids online orders rather than having to sign up to multiple retailers. Parents can check orders anywhere, whenever they are ready.
This is VeeLoop’s initial service but as we grow we will add a range of digital money management tools to support families in teaching their kids financial literacy and the value of money in a digital economy.
As a parent do I approve what my teen is buying before I pay for it?
Yes. You will receive a notification when your teen creates an order and you will have to approve/reject items before proceeding to checkout.
Are my card details secure with VeeLoop?
Yes, we take your security and privacy very seriously. VeeLoop partners with an established Payment Gateway, Stripe, to store your payment details and ensure the highest levels of security are implemented. Stripe processes billions of dollars a year in online payments for thousands of businesses, from newly-launched start-ups to Fortune 500 companies. If you want more information about Stripe please click on the badge below for their website.
Is VeeLoop free to use?
Yes! Our vision as founders and parents is NOT to charge families to use VeeLoop. As mothers, we feel we spend enough raising our kids and need more free services. Our plan is to make money from generating sales for retailers. We might have to have ads if necessary but we hope not. The more families that show interest and support us the stronger our position becomes, so please support us by signing up and using the service.
What online shops will VeeLoop work with?
Our aim is to work with all online shops where teenagers shop, from fashion to books to games and more. We will have a list of retail partners on our website and you will also see us as a payment method on the retailer’s website.
We launched with The Hopeful Shop, and we are adding more shops. We just added another shop Beauxoxo which sells beautiful handmade accessories.
Will my teen have access to payment and address details?
No, children and teenagers don’t have access to any details you provide to VeeLoop.
Will my teen disclose any personal details to retailers?
No, they won’t. That’s the whole idea of VeeLoop - the teen only gives us their email address to use the service. Only adults provide payment and delivery details.
Who will the retailer see on the order? The parent or the child?
The parent. All the details passed on to retailer are provided by the parent. VeeLoop sends the retailer order and delivery details and confirmation of payment for order fulfillment.
Can I set an allowance for my teen?
Not straight away. Initially parents will have to see and approve/reject each order. But soon we will start working on a digital allowance feature. Our idea for the allowance is that the parent can set an amount for the teen to spend and not have to approve every order, as long as they stay within the limits specified.
Where does the name VeeLoop comes from?
Our name comes from Virtual Loop, the safe loop created by our system that enable kids and teens to shop online safely with parents’ visibility and control.
How do returns and refunds work?
Returns and refunds are subject to the each retailer’s policies so please check their website for more details. At VeeLoop we enable the payment but issues with the order or the items purchased have to be resolved with the retailer directly. Once a return and refund is agreed with the retailer we will process the payment refund automatically.
Can I send orders to more than one parent with VeeLoop?
Yes, you can send baskets to more than one adult as long as you have their email addresses. But remember not to send the same order to different adults as they may both buy you the same items :)
What online shops will VeeLoop work with?
We want to work with any online shops that you like, so please drop us a line and tell us what shops do you like or tag us on social media
How long will I need to wait for my order?
As soon as your parent reviews the order and pays you will get an email confirming what’s approved and rejected. VeeLoop does not fulfill the order so delivery times will depend on the retailer you ordered from. Your parent will receive updates from the retailer on the order status.
Will I definitely get the items I ordered?
It depends, the quicker your parent approves your order the more chance you have of getting your items. However, when your parent reviews the order they may not approve all the items you ordered.
If your parent takes too long to review the order, some items may run out of stock, unfortunately we can’t put items on hold.
What happens to the items that my parent rejects?
Rejected items will be put in a list where your parents can still see them. Perhaps you can ask your parent to get you some of those items on your birthday (if they are still available of course).
What if there is a problem with my order?
If you have a problem or questions about your order or the products you got, your parent will need to contact the shop to check what happened.
How do returns and refunds work?
At VeeLoop we try to help as much as we can but any issues with your order or the products you receive have to be resolved with the retailer directly. Once a return and refund is agreed with the retailer we will refund them automatically.
VeeLoop is a payment approval service that enables tweens and teenagers to shop online safely and independently whilst giving parents visibility and control.
Our vision is to become a digital money management tools for families – helping parents teach financial literacy and kids become financially confident and responsible consumers.
The company was born from a problem that our founder Randa had with her teenage daughter (see our team profiles below). We then spoke to many parents and teens and found out there was need for a service that was fit for our changing needs as families.
Whether we like it or not kids and teens are constantly online, so there are countless opportunities to spend. That is where VeeLoop comes in – we enable kids and teens to enjoy the benefits of online shopping in a safe and secure environment whilst helping them understand virtual money, become financially literate with the skills needed to navigate the digital economy!
VeeLoop provides simple, convenient and safe online shopping for teens and parents!
Randa Bennett - Founder and CEO
I'm a busy, working mother of two and like many mums today I try to do everything I can online, especially shopping.
When I tried to encourage my teen to be independent and do things for herself we felt there isn't a safe way for her to shop online that gives me the peace of mind I need. That's when the idea for VeeLoop started to shape. My experience working in the tech industry for the past 16 years is helping bringing VeeLoop to life. My aim is to help other families get the balance right between choice for teens and control for parents - hopefully making family life just a little bit easier! If you have any questions for me drop us a line and we’ll get back to you
Patricia Salume – Co-founder and COO
Mother of a gorgeous 4 year old boy, he’s not yet spending online but I know it’s coming my way soon. Being part of VeeLoop has been amazing in getting me up to speed with the latest trends and technologies in the teen world.
I have a varied background from management consultancy to business development but I was hooked on the concept of VeeLoop when I met Randa, I instantly believed in it and we ended up being partners. Being an entrepreneur is tough but I’m enjoying the unpredictability of starting and running a business and how every day is different.